What does it mean when a product has a "preorder" label?

A product with a "preorder" label is an item that has been announced to release at a future date, but is not currently available for sale. We offer the option to preorder these products so you can claim the unreleased product in advance.

Do I have to pay for my preorder item up front?

Our system only allows orders to be sent for processing when the order is paid in full. For this reason, we do ask for a full up front payment. If the wait time is greater than 30 days for an item, we will contact you to see if you would like us to refund the majority of your order (we ask for a 20% down payment), while you wait for the item to come in.

When you preorder an item, we will give you an updated delivery estimate within one business day so you know approximately when to expect your order.

If you want to know the availability of a preorder item before placing your order, please e-mail us at questions@pixelproaudio.com or call us toll free at 855-269-0474.

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