Special Orders

What does it mean when a product has a "special order" label?

While we try to keep everything in stock, sometimes we need to special order something from the manufacturer directly. A product on our website labeled as "Special Order" is an item that we don't have in stock and requires additional order processing time to fulfill your order.

What happens if I place an order for a special order item?

Once you place a special order, we will provide you with a shipping estimate within one business day. We have great relationships with all of our manufacturers and will get your special order item to you as quickly as possible.

If you want to know the availability of a special order item before placing your order, please e-mail us at questions@pixelproaudio.com or call us toll free at 855-269-0474.

What if I don't see something I'm looking for on your website?

Please e-mail us at questions@pixelproaudio.com or call us toll free at 855-269-0474. We are an authorized reseller for many companies and will be happy to discuss your specific pro audio needs to determine pricing and availability. This is a free no-obligation service that we are happy to provide.