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Shipping Policy

Pixel Pro Audio is proud to offer Free Shipping* available on all orders with no purchase minimum.

Items that are 13 ounces or less will be shipped via the United States Postal Service First Class Mail, while some smaller items will be shipped via Priority Mail. Heavier and larger items will ship via UPS Ground. Typical delivery time for our Free Shipping option ranges from 1 - 5 days. We reserve the right to choose which carrier will deliver your order when "Free Pixel Saver Shipping" is selected.

If you have an APO or FPO address, we will be happy to process your order with Free Shipping via the United States Postal Service. If you require expedited shipping, please direct your inquiry to questions@pixelproaudio.com for a shipping quote for your order.

PLEASE NOTE: If you should return any portion of your purchase, the cost of shipping will be deducted from your credit or refund.

*Certain restrictions apply. Oversized and/or Overweight items will have a shipping charge associated with them. Some special order items may also have an additional shipping charge associated with them. Additionally, orders placed outside of the United States, or in Alaska and Hawaii, will not qualify for Free Shipping.

Additional Shipping Options

If you prefer a specific shipping service for your order, or would like to choose expedited shipping, these options are available to you, but do not qualify for free shipping. Once you entere in your Zip Code you will be presented with your available shipping and pricing options. Please review your shipping options on the checkout page before placing your order to insure that your have selected the correct option.

Delivery Times

All orders placed before 12:00 PM Central Time will be processed and shipped out on the same day. Orders placed after 12:00 PM Central time will be processed and shipped out within 1 business day. Once your order has been processed and shipped you will be provided with tracking information in your Order History page if you setup an account with us, and an email will be sent to the email address you provided during the checkout process confirming your order and providing tracking information.

International Shipping

At this time we are unable to ship orders outside of the United States, with the following exceptions to this policy (some restrictions may apply to these destinations):

  • Puerto Rico
  • US Military Addresses (i.e. APO and FPO Addresses)
  • Locations that use a US Postal Zip Code, such as Guam, The Virgin Islands, etc.

Please email questions@pixelproaudio.com for more information or if you are having difficulty placing orders to these destinations.

If you would like more information about shipping to your specific location, please direct your inquiries to questions@pixelproaudio.com.