All of our used products are tested thoroughly upon receipt to insure that they work as described.
Should you experience a problem with a used product within the first 30 days, let us know and we will offer you a no hassle return.
All of our products qualify for free Pixel Saver shipping. No minimum purchase required.
Every order qualifies for expedited order processing. Your order will ship on or before the next business day.
Our goal at Pixel Pro Audio is to ensure that you are completely satisfied with your purchase. If you are not satisfied for any reason you may return it for a refund of the purchase price, a credit, or exchange for another product within 30 days of the shipping date. All return shipping charges are also the customer's responsibility. Orders that qualified for free shipping will have the actual shipping cost deducted from their refund.
All returns must be sent back with their complete and original packaging with all accessories and complete documentation (Owner’s Manual, Warranty Card, Quick Start Guides, Etc.), show no signs of wear or use and include an RMA number or be subject to a 20% restocking fee.
The following products are not eligible for return:
If you are having difficulty with an item you have purchased we recommend that you e-mail us at firstname.lastname@example.org. Our Sales & Support team will be happy to answer any questions you may have or assist you in resolving your issue.