What does it mean when a product is labeled as a "digital download"?

Software products with a "digital download" label give you the option to purchase a valid license through our website. Upon completing your purchase, our system will process your order and provide the license via e-mail within one business day (usually the turn around is much less than that).

Is a digital download item returnable?

Unfortunately, no. Any digital download item that has been purchased is unable to be refunded or exchanged.

If you have a question about the software or system compatibility, please consult the manufacturer, e-mail us at questions@pixelproaudio.com, or call us toll free at 855-269-0474 before making your purchase.

Will I be able to re-download the digital download product?

Yes! The download will come directly from the manufacturer and the license key you purchase can be used to activate that software. Each manufacturer is different and may limit how many activations are allowed at one time. Should you have problems with activation, please contact the software manufacturer for assistance.

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